General questions
Answer: Fulerhut.com is a online flower and florist supply company of Bangladesh.
Answer: You can browse the site or use our search engine to find your desired floral products. You can then add them to your cart and click on place order. You let us know your address, select a payment method, for your order to be done. A Fulerhut representative will then call against your virtual order to be successful by ensuring advance(50%-100%) payment of your order.
Answer: We provide free shipping countrywide.For orders less than 5000/= ;we cost 500/= as low charge.
Answer: You can always call +88 01842 17 22 11 ;+88 01712 79 79 35, +88 01998 333 822 or mail us at fulerhut@gmail.com.
Answer: Generally 48 hours is a normal delivery period. A delivery period less than 24 hours is called an urgent delivery and it cost extra charges.*
Answer: We deliver from 8 am to 10 pm every day. You can choose your target schedule to delivery your product that is convenient to you.
Answer: A fulerhut representative will call you as soon as they are at your destination to let you know about your delivery.
Answer: We accept cash on delivery,we also have Online Credit Cards and Mobile Banking service.For a successful order,flower as a raw-materials advance payment is essential according to our policy.
Answer: We are currently serving all Bangladesh, except few coastal areas.
Answer: We are always open to new suggestions and will add an item to our inventory just for you. There is a “Product Request� feature that you can use to inform us your requirement. You can also call +88 01842 17 22 11 ;+88 01712 79 79 35, +88 01998 333 822 or mail us at fulerhut@gmail.com to add an item to our inventory.
Answer: Please Immediately call +88 01842 17 22 11 ;+88 01712 79 79 35, +88 01998 333 822 and let us know the problem.
Answer: We hold our own inventory in 9 of our warehouses , so we rarely run of out stock. However, we will try our best to source what you need. If we cannot find it, we will sms/call you and let you know what substitutes are available.
Answer: We work during hartals or strike. But normal delivery may hamper.
Answer: Well, that is up to you but you can receive your product delivered to your house for free. Our prices are sometimes lower than that of major flower shop in the city. We also carry a larger variety than the average corner-shop. So, there is really no reason to not buy from us.
Answer: Our prices depends on current market prices. But we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.
Answer: We use our own stuff to deliver. Our goal is to deliver the products to your place on time.
Answer: There is no return & refund policy at all.As flower are sensitive row materials; you can customize your order but no return or refund is possible. Please contact us at +88 01842 17 22 11 ;+88 01712 79 79 35, +88 01998 333 822 if you want to customize an order.
Answer: We try to provide the best deals in Bangladesh and many of our products are already discounted below the maximum retail price (MRP). We also offer discount codes under special circumstances, which are applied on the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer. For example: If the MRP of a product is Tk. 10000 and our list price is Tk. 9200 — the product is already sold at a 8% discount. This means that if user applies a discount code for 5% discount, we will still consider the best discount available to the user and sell the product at Tk. 9200.
Answer: Absolutely. Our hotline is +88 01842 17 22 11 ;+88 01712 79 79 35, +88 01998 333 822.
Answer: We try our best to source the best quality flowers items for your satisfaction by supplying fresh quality flowers only.See more about quality of products .
Answer: We have deals with gardener, manufacturers and importers. We only sell authentic flower & floral design as products.
Answer: No. We have guest ordering arrangements. But you can open the account for your convenience.
Answer: Yes. You must got it or collect from our service man or transport agencies. We always give it to our service man. Note: Your invoice is very important to solve any issue about your order or product.
Answer: Yes! You are fully protected by our SSL (Secure Sockets Layer) certificate. No tension about it.
Answer: Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.